Residents Management

FEATURES

  • For properties still under warranty period, residents can easily report any defect within their units
  • For properties passed the warranty period, residents can provide feedback on security, landscaping, cleanliness, utilities, services, etc.
  • Management office can easily traack and respond quickly
  • Reduces paper usage

  • Visitor registration done by resident via QR code verification
  • Reduces visitor registration time and paperwork
  • All visitor registration tracked and stored
  • Built-in intercom feature benefits properties without intercom system

  • Residents can easily check availability of facilities and can book at anytime from anywhere
  • Prevents disputes and double booking of facilities

  • Can send multiple times
  • Saves cost and time
  • Avoids disputes - residents cannot claim not having received

  • Emergency response triggers directly to security team smartphone
  • Alerts registered family members
  • Sets off alarm sound to alert security guards and people nearby
  • Useful in the event of robbery, theft or accidents within the vicinity

  • Invoices, receipts, statements go direct to smartphone
  • ePayment can be made via smartphone
  • Reduces printing of documents
  • Avoids dispute and prevents fraud
  • All billings and payments captured by the system

  • Residents can easily submit applications for relevant matters, e.g. additional car park bay, access card, permit for renovation, etc.

  • Private chat feature for the residents to communicate directly with the management office
  • Also available is a community group chat platform for the residents to chat with one another from within the same property

  • Residents can access to reliable and trustworthy suppliers and service providers appointed by the management office, e.g. contractor, interior designer, painter, electrician, plumber, etc.

BENEFITS

ABOUT US

RM Quest Sdn. Bhd. is a company that focuses on delivering a full range of revolutionary system for property management including residential, commercial, office, hotel and hospital, completely tailored to suit clients' needs.

Our passion is to make life easier not only for the property management companies but also for the residents whom they are managing. In order to achieve that, we combined both the web-based system and the mobile application system, and this was made possible with our technical team which consists of programmers who have more than 15 years experience in web programming and development; as well as mobile applications development together with integrated back office system of various kinds.

Coupled with a team of marketing management whose background is in property and township management, an idea was turned into reality as we witnessed the birth of Intelligent Residence Management (iRM) which was launched in December 2018.

RM Quest is an associate company of Apps Quest Sdn. Bhd., a company that mainly develops mobile applications. Since incorporation on 9th July 2015, Apps Quest has developed 37 apps in Google Play Store and 17 apps in Apple App Store. The recent years to date, Apps Quest has been focusing on blockchain applications, NFT and the metaverse, moving forward into Web3.0. Partnering with Parallel Land, the first NFT Virtual Land Metaverse in Malaysia, a sustainable ecosystem that benefits all parties is being established where ordinary folks can get involved in NFT and take advantage of the wealth creation as the world moves towards Web3.0 or the next generation of internet.


OUR VISION

    To provide an innovative, holistic and tailor-made service offering. We focus on two market segments to deliver a full range of REVOLUTIONARY system for property management:

  1. residential and commercial; and
  2. hotels and hospitals



OUR MISSION

Our mission is to:

  • Perserve, enhance and add value to the properties in our care
  • Build enduring, long term, strategic partnerships
  • Enable our clients to run their operations more efficiently and profitably
  • Eliminate the unnecessary administrative burdens thus empowering our clients to focus on their primary activities

OUR VALUES

Strong VALUES define our culture and help us reinforce company overall strategy in line with our Vision and Mission.

Integrity – We adhere to strong moral and ethical principles in everything we do

Trustworthy – We We take responsibility of every action we undertake, delivering on our promises

Reliablitiy – We offer flexible and customised solutions according to our clients' needs, always aiming to cooperate with out clients for greater achievements

Empower Individuals – We embrace diversity of talents and skills and value every one's ideas for innovation and creativity

Motivate each other – We face challenges with optimism, constantly encouraging one another with positive words

Teamwork – Team orientation and commitment to each other

OUR SERVICES

We offer a range of services aimed at eliminating the administrative burden of our clients, thus enabling them to focus on their core business activities efficiently and effectively.

  • Visitor management
  • Complaint management
  • Facility management
  • Billing and payment management
  • Property maintenance solutions
  • Property selling and renting solutions
  • Emergency Management
From reporting defects, feedbacks, facilities booking, announcement, visitors registration, billing and payment, even an emergency request and more, the app streamlines everything for you, into 12 great functions, available converniently at your fingertips.

VIDEOS